Effective Date: 17/10/2024

CarDetected (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including vehicle history reports based on VIN (Vehicle Identification Number) codes.

1. Information We Collect

We may collect the following types of information when you interact with our services:

a. Personal Information:

  • Contact Details: Your name, email address, phone number, and billing information when you create an account or make a purchase.
  • Payment Information: Credit/debit card details, billing address, and other payment-related information required to process transactions.

b. Vehicle Information:

  • VIN Codes: The VIN codes you provide for vehicle history reports.
  • Vehicle Data: Information retrieved from various sources related to the vehicle’s history, including accidents, ownership, and maintenance records.

c. Usage Information:

  • Website Interactions: Information about your use of our website, such as IP addresses, browser type, device type, and pages visited.
  • Cookies: We use cookies and similar technologies to enhance your experience on our website and improve our services.

2. How We Use Your Information

CarDetected collects and uses your information to:

  • Provide Services: Generate and deliver vehicle history reports based on the VIN codes you submit.
  • Process Transactions: Securely process your payments for services.
  • Communicate with You: Respond to your inquiries, provide customer support, and send notifications related to your orders.
  • Improve Our Services: Analyze usage data to improve the performance, functionality, and security of our website and services.
  • Marketing and Promotions: With your consent, we may send you promotional materials and special offers related to our services.

3. Sharing Your Information

CarDetected does not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers who assist in processing payments, delivering reports, or maintaining our website.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption for secure communications, and we follow industry best practices for data storage and security. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
  • Deletion: You can request that we delete your personal information from our systems, subject to legal obligations.
  • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

CarDetected uses cookies and similar technologies to track user activity and improve your experience on our website. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. CarDetected is not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your information.

9. International Data Transfers

If you are accessing our services from outside the jurisdiction in which we operate, please be aware that your information may be transferred to and stored in servers located in other countries. We ensure that such transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

CarDetected reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

  • Email: info@cardetected.com 
  • Phone: +371 29767933
  • Address: Maučiuvio g. 17-4, Nairių k., LT-39380 Pasvalio r.

By using our services, you acknowledge that you have read and agree to the terms of this Privacy Policy.